I need your help in getting into my account. I have called several times but keep getti...

GetHuman1656624's customer service issue with Green Dot from November 2018

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The issue in GetHuman1656624's own words
I need your help in getting into my account. I have called several times but keep getting the same run around. You have two addresses for me and the wrong phone number on file. I cannot get into my account because the phone number is wrong and the customer service people I have talked to will not go beyond that. I have security questions they could of asked to verify my identity, but they wouldnt listen to me. My paycheck went into that account. I need it to pay my rent and pay my electric bill. Tomorrow it will be cut off if I cannot get it paid. I cannot get it paid because I cannot get anyone in your company to help me get my funds from my account.*PLEASE HELP ME!*Sohphia Raines
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Green Dot

Customer service issue
Reported by GetHuman1656624
Nov 29th, 2018 - 6 mons ago
I have an issue with Green Dot too
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Seen by 4 customers so far
Similar issue to 27828 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1656624 started working on this issue
Nov 29th, 2018 10:22pm
GetHuman1656624 indicated the issue is not fixed yet.
Nov 29th, 2018 10:23pm