Spoke with a supervisor today, Jason, who would not discuss my account with me because...

GetHuman-renaynay's customer service issue with Green Dot from November 2018

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The issue in GetHuman-renaynay's own words
Spoke with a supervisor today, Jason, who would not discuss my account with me because I did not have a phone number that matches what he saw. I have been waiting on a replacement card for over a month. Having over ***.** in this card. He was rude. I had every detail possible fro. Facts only I could have known. I have never been ask for a phone number. I have had *-* numbers this year due to harrassment. Thank u
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Green Dot

Customer service issue
Reported by GetHuman-renaynay
Nov 29th, 2018 - 9 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-renaynay started working on this issue
Nov 29th, 2018 3:34am