A atm machine ate my catd on nov ** i called green dot they told they would send me a c...

GetHuman1648480's customer service issue with Green Dot from November 2018

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1648480's own words
A atm machine ate my catd on nov ** i called green dot they told they would send me a card out express **.** plus *.** i said ok do tues came which was nove ** no catd so i called they said they need me to send picture id to the secure site i did so i call back today which is nov ** they said my last name dont match so i ask how do i update bc o been divorce * years now and u guys have sent me cards useing barksdale on my id my old name was young i have move to a apartment which *** pine street apt c* mccormick sc ***** my property address is *** sc hwy ** mccormick sc i need my ***.** asap tired of waiting
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Green Dot

Customer service issue
Reported by GetHuman1648480
Nov 28th, 2018 - 9 mons ago
I have an issue with Green Dot too
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Seen by 3 customers so far
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GetHuman1648480 started working on this issue
Nov 28th, 2018 9:05pm