I am making my fifth inquiry. I cancelled my card do to losing it. This was before Hall...

GetHuman-bigcix's customer service issue with Green Dot from December 2018

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The issue in GetHuman-bigcix's own words
I am making my fifth inquiry. I cancelled my card do to losing it. This was before Halloween. This is Dec *. when I spoke to the human representative she said I would receive my card *-** days. I have yet to receive my card my payroll check is still being deposited into my account. I have no access to my money. Your automative system will not allow me to speak to a human being. It disconnected me every time because my card is cancelled and it don't recognize my card or my social security number. My bills are still coming. Help me please. My email address is *****@***.com name is Kevin Jackson. Somebody please contact me to let me know what is happening ive been with Green dot since **** and have never experienced this. Thank you for your help.
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Customer service issue
Reported by GetHuman-bigcix
Dec 5th, 2018 - a mon ago
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Seen by 6 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-bigcix started working on this issue
Dec 5th, 2018 11:06pm