I bought a greendot card from the dollar general and I loaded ** dollars onto it and th...

GetHuman-ashcott's customer service issue with Green Dot from November 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-ashcott's own words
I bought a greendot card from the dollar general and I loaded ** dollars onto it and the money never went on. It says I have a zero balance. I have the receipt that shows that I loaded ** dollars onto it. I called the manager at the dollar store and she said that the woman at greendot just told her that the cards had changed and some of the things were different. so i'm not sure what is going on......all I know is that I loaded ** dollars onto this greendot card and no one seems to know where my money went to. I would really like some help please.
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Green Dot

Customer service issue
Reported by GetHuman-ashcott
Nov 28th, 2018 - 9 mons ago
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GetHuman-ashcott started working on this issue
Nov 28th, 2018 3:48pm