I have an employee with Comfort Keepers who turned in a Money Card, for their direct de...

GetHuman1644714's customer service issue with Green Dot from November 2018

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The issue in GetHuman1644714's own words
I have an employee with Comfort Keepers who turned in a Money Card, for their direct deposit to go on, Routing number: *** *** ***, *Account: **** **** **** *This information was entered into Dawn McLain information and $***.** was deposited on ********, Dawn is stating she never received money, never had pay card. I NEED TO KNOW THE NAME OF THE PERSON ON THIS ACCOUNT, THEY RECEIVED $***.**, I need to see if this amount of money can be returned to us, *Please Advise, Comfort Keepers at Home Help, **** N Kingshighway Cape Girardeau MO ***** ***-***-*****Millie Aufdenberg, Office Manager
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Green Dot

Customer service issue
Reported by GetHuman1644714
Nov 28th, 2018 - 9 mons ago
I have an issue with Green Dot too
Fixed
Seen by 23 customers so far
Similar issue to 27507 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1644714 started working on this issue
Nov 28th, 2018 1:48pm
GetHuman1644714 indicated the issue is not fixed yet.
Nov 28th, 2018 7:48pm