I cannot find my GreenDot card my paychecks are on that card. I need to somehow move th...

GetHuman1640734's customer service issue with Green Dot from November 2018

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The issue in GetHuman1640734's own words
I cannot find my GreenDot card my paychecks are on that card. I need to somehow move the money to pay my bills and etcetera. I have the routing numbers I'm just looking for suggestions. Every time I call the *-*** number I've talked to have somebody that doesn't speak English and doesn't cannot relate information I'm at my wit's end at this point and ready to just get rid of green. Altogether if this is how bad it's going to be if I have a problem which saddens me because I like that card. My phone number is ***-***-**** my name is Toni Taylor. A call would be great as long as they can speak English and relate back to me or a number to call that I can speak with somebody other than a customer service level I have not had my paycheck now for ** days and is really really irritating I have rent due and everything else so please let me know what I need to do each time I speak to somebody that give me a different answer to. Thank you
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Green Dot

Customer service issue
Reported by GetHuman1640734
Nov 27th, 2018 - 9 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1640734 started working on this issue
Nov 27th, 2018 9:33pm
GetHuman1640734 indicated the issue is not fixed yet.
Nov 27th, 2018 9:34pm