I just purchased my card * days ago( ********)..i have used it ONE Time and now there's...

GetHuman1624902's customer service issue with Green Dot from November 2018

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The issue in GetHuman1624902's own words
I just purchased my card * days ago( ********)..i have used it ONE Time and now there's a block on it!!!! The automated system told me to go to upload document page and send my ID, well when I try to pull page up it says it no longer exists and I can't use the app cause it says my account is blocked and then logs me out... Im beyond livid.. I could see if I reported my card being used or stolen but I literally used it ONE TIME AND now you guys have it to where I can't use my own **** money... I would truely appreciate help with this matter quickly as that is all the money I gave and I need it!
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Green Dot

Customer service issue
Reported by GetHuman1624902
Nov 26th, 2018 - 10 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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GetHuman1624902 started working on this issue
Nov 26th, 2018 3:08am