I got a money pak card I can’t log into my account can’t create a new account and it wo...

GetHuman1619738's customer service issue with Green Dot from November 2018

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The issue in GetHuman1619738's own words
I got a money pak card I can’t log into my account can’t create a new account and it won’t send my login info when I click trouble with login keeps telling me it won’t be sent is there anyway I can get my money back cause the cards just not working and I need the money on my card ASAP to pay a bill so i was wondering is there anyway I can get a refund cause it’s obvious the website isn’t working for me
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Green Dot

Customer service issue
Reported by GetHuman1619738
Nov 25th, 2018 - 3 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1619738 started working on this issue
Nov 25th, 2018 1:29am