We purchased a green dot card from Lincoln, I'm Walgreens and had it loaded with $** pl...

GetHuman-krytelmo's customer service issue with Green Dot from November 2018

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The issue in GetHuman-krytelmo's own words
We purchased a green dot card from Lincoln, I'm Walgreens and had it loaded with $** plus the $*.** fee. It shows our balance at *. Where is my $**??, I tried to request a refund, have gotten the run around for a week now. I want either the $$$ to show up on the card for use or my freaking money back!! Very stupid, very confusing card. I Wil stick to my Vanilla Visa. My email address is *****@***.com . I need this money, how can it just disappear?? Thank you*Collene Harvey
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Green Dot

Customer service issue
Reported by GetHuman-krytelmo
Nov 24th, 2018 - 10 mons ago
I have an issue with Green Dot too
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-krytelmo started working on this issue
Nov 24th, 2018 11:18pm
GetHuman-krytelmo indicated the issue is not fixed yet.
Nov 24th, 2018 11:19pm