I’ve purchased a green dot rewards card and am unable to register it. I’ve attempted to...

GetHuman-sarahdoy's customer service issue with Green Dot from November 2018

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The issue in GetHuman-sarahdoy's own words
I’ve purchased a green dot rewards card and am unable to register it. I’ve attempted to online ** times with no luck. Keeps saying technical difficulties and to try back later. I’ve called the number several times to register it. Each time it’s autoated, gets all of my info from me, then tells me I have to register it online. I’m very upset because I’ve put a $*** dollars on this card at purchase that I am now unable to use or retrieve. Please contact me immediately.
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Green Dot

Customer service issue
Reported by GetHuman-sarahdoy
Nov 23rd, 2018 - 10 mons ago
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GetHuman-sarahdoy started working on this issue
Nov 23rd, 2018 6:45pm