Good evening,*My mom bought a green dot debit card and no matter how hard she or I try...

GetHuman1611161's customer service issue with Green Dot from November 2018

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The issue in GetHuman1611161's own words
Good evening,*My mom bought a green dot debit card and no matter how hard she or I try to activate it we keep getting the same Error message and that our card can’t be activated at the moment and to try later. Well we have been trying for over three days and my mom is panicking because her hard earn money just disappeared. We would kindly like our money back. We have also been trying to call you guys but only keep getting answering machines. I ask you with all of my heart just please return my mom’s money back.**Thank you very much for your time.
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Green Dot

Customer service issue
Reported by GetHuman1611161
Nov 23rd, 2018 - 10 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Timeline
GetHuman1611161 started working on this issue
Nov 23rd, 2018 5:21pm