I got a Green Dot temporary card I activated it online. They sent me the new Green Dot...

GetHuman1592170's customer service issue with Green Dot from November 2018

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Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman1592170's own words
I got a Green Dot temporary card I activated it online. They sent me the new Green Dot card and because I did not activate it soon enough I was in the hospital. The card got suspended when I tried to activate the new card I was told that I need to upload my license or picture ID. I went to the website it had listed Green Dot document upload.com I believe it was. I was told the website is no longer active and I can't get a person on the phone I can't get a fax number to send my picture ID so my money is on the card and I have no way to get it back from your company unless I can speak to someone. If you can please contact me, Crystal Libby *** ***-**** this is no. Thank you.
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Green Dot

Customer service issue
Reported by GetHuman1592170
Nov 20th, 2018 - 8 mons ago
I have an issue with Green Dot too
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Seen by 24 customers so far
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GetHuman1592170 started working on this issue
Nov 20th, 2018 3:32am
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Nov 20th, 2018 3:33am