Before contacting them, items GetHuman1695922 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1695922's own words
recently an adult site ad popped up on my screen. It was a dating site. I was curious but I knew I was not interested in a membership because it costed money that I didnt want to spend. So it asked for a free trial of * days with credit card info. i used greendot to be safe . After the first Nite , i canclled so i would not be charged. I also called a *-*** number that ONLY appeared for that * day. the second day there was NOOOO number but I remembered I had it already in my phone. No One Ever answered to make sure they didnt charge my card. Well, the next day I received an email stating that exact, that they would not charge me. Well they did, and here I am complaining. The charge is $**.** USD. I want my money back and I also wish to complain about this company to the BBB.
GetHuman1695922 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1695922 fixed the problem
We are waiting for GetHuman1695922 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.