recently an adult site ad popped up on my screen. It was a dating site. I was curious b...

GetHuman1695922's customer service issue with Green Dot from December 2018

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The issue in GetHuman1695922's own words
recently an adult site ad popped up on my screen. It was a dating site. I was curious but I knew I was not interested in a membership because it costed money that I didnt want to spend. So it asked for a free trial of * days with credit card info. i used greendot to be safe . After the first Nite , i canclled so i would not be charged. I also called a *-*** number that ONLY appeared for that * day. the second day there was NOOOO number but I remembered I had it already in my phone. No One Ever answered to make sure they didnt charge my card. Well, the next day I received an email stating that exact, that they would not charge me. Well they did, and here I am complaining. The charge is $**.** USD. I want my money back and I also wish to complain about this company to the BBB.
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Green Dot

Customer service issue
Reported by GetHuman1695922
Dec 5th, 2018 - a mon ago
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GetHuman1695922 started working on this issue
Dec 5th, 2018 5:06pm