Below is my emails from school stating you have not sent back. Why?**had a direct depos...

GetHuman-qisiss's customer service issue with Green Dot from November 2018

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The issue in GetHuman-qisiss's own words
Below is my emails from school stating you have not sent back. Why?**had a direct deposit, **********. I contacted to school “Frederick Hoskins*Sun ********** *:** AM*Sent Items*To:*Bursar's Office********@***.com*Thu ********** **:** AM*To:*Frederick Hoskins**Dear Student,******@***.com*Thu ********** **:** AM*This email is to alert you that your student refund in the amount of $****.** is being direct deposited into the bank account that you provided to the Community College of Philadelphia. The funds should be available in your bank account within two business days. Please check with your financial institution for availability of funds.* *Bursar's Office*Fri ********* **:** AM*To:*Frederick Hoskins**Hello:**This was processed as a direct deposit and has not been returned to us as of right now. It was sent to your GreenDot. **Thanks,*Patricia L. **Have a great day!**Community College of Philadelphia*Bursar’s Office*BG-******* Spring Garden Street***Philadelphia, PA ******E*****@***.com*Phone- (***) ***-******Main Campus Visiting Fall*Spring Hours (effective August ** -May *th) * **Monday to Thursday- *:**am - *:**pm*Friday- *:**am - *:**pm*Saturday- *:**am - *:**pm* **(Hours are subject to change.)**You may check your student account information, by logging into MyCCP, clicking the student tab, scrolling to Financial Services, and then clicking on Account Summary.** ***Enroll in Direct Deposit and receive your refund faster than a paper check. Log into MYCCP and complete the Student Refund Direct Deposit Authorization Form.***Check your MYCCP for the latest information.** * *Frederick Hoskins*Fri ********* *:** AM*Sent Items*To:*Bursar's Office***********************************From: Bursar's Office ******@***.com**Sent: Friday, November *, **** *:** AM*To: Frederick Hoskins*Subject: Automatic reply: Refund**I recieved notification below from your office. Below is a copy. It’s been two weeks after and I can not find it or trace it. Financial institution said it did not recieved funds. No record of anything coming. I quote “October date would have posted funds by now, call your school”* ******@***.com*Thu ********** **:** AM*To:*Frederick Hoskins**Dear Student,**This email is to alert you that your student refund in the amount of $****.** is being direct deposited into the bank account**I’m tried calling and getting no resolve. Or answers on your end. I can’t call because of some tactic you used not to speak to me. If there is a problem why not talk to me. You service is horrible.
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Green Dot

Customer service issue
Reported by GetHuman-qisiss
Nov 12th, 2018 - 4 mons ago
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GetHuman-qisiss started working on this issue
Nov 12th, 2018 12:14pm