Before contacting them, items GetHuman-garthtar may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-garthtar's own words
I lost my prepaid vist from walmart it was reported lost on the **of Oct. My replacement card never come .I have recall customer service on the again on the ** of Oct. and I was charged a fee of $** to send replacement card in three days But when I get it may prepaid * card had a lock on it I was told to go to Walmart com.*money*document*upload* website I did that it come back*Upload my a picture of my driver licences it was successful
GetHuman-garthtar did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-garthtar fixed the problem
We are waiting for GetHuman-garthtar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.