I purchased a Walmart Visa card which states that it’s through green dot bank . They cl...

GetHuman-wavyy's customer service issue with Green Dot from November 2018

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-wavyy's own words
I purchased a Walmart Visa card which states that it’s through green dot bank . They closed my card and I can’t use it and I have money on my card . I tried to call a representative but they keep giving me the automatic service and hanging up . The card states that it had unfamiliar transactions . A few days ago I had booked a hotel room at the inn at reading hotel now the only thing I can think of is the security deposit of $** they had to put back on the card . I contacted you guys already sent all my information that I had to provide you guys were suppose to get back with me in * business days but I still have yet to hear anything now if you guys can please contact me as soon as you can that will be greatly appreciated . **-Aaron
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Green Dot

Customer service issue
Reported by GetHuman-wavyy
Nov 2nd, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 23433 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-wavyy started working on this issue
Nov 2nd 5:55pm
GetHuman-wavyy indicated the issue is not fixed yet.
Nov 2nd 5:57pm