Before contacting them, items GetHuman-theibufo may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-theibufo's own words
Hello. My name is Susan Taylor and this will,be the second time I am contacting you about the mobile app. Last four on my card is **** and phone,is ***-***-****. Every time I go to use the app it tells me something has gone wrong inside the app and to come back later and try again. I sent you a copy of the error message.,Please let me know how to resolve this matter asap because I use this app a lot. Thank you.
GetHuman-theibufo did not yet indicate what Green Dot should do to make this right.
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