Ok I lost my card called the automated phone thing ordered a new card and the called to...

GetHuman-katlayto's customer service issue with Green Dot from November 2018

Help with my Green Dot issue
The issue in GetHuman-katlayto's own words
Ok I lost my card called the automated phone thing ordered a new card and the called to see if I could get the * day rush they said I had to wait ** hours called back it wouldn't let me talk to someone cuz the card number for the old one was no longer valid well I've been waiting on the regular card and still haven't got it and my money from work been on there since Tuesday where the heck is my money .. I'm very upset . My number is *** *** **** my name is Kathleen . I want answers I have to pay rent !!!!!
They need to call me asap since I can't call them
Been a customer * months
Tried everyway to get a hold a living person
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Green Dot

Customer service issue
Reported by GetHuman-katlayto
Nov 2nd, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 23348 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-katlayto started working on this issue
Nov 2nd 2:08am
GetHuman-katlayto indicated the issue is not fixed yet.
Nov 2nd 2:10am