I received a GreenDot card number as usual and when I went to get the money it said I h...

GetHuman-lisbethl's customer service issue with Green Dot from November 2018

3 views
 | 
23221 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-lisbethl's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-lisbethl got the right customer help using our suggestion.
The issue in GetHuman-lisbethl's own words
I received a GreenDot card number as usual and when I went to get the money it said I had to show an ID so I sent a picture of my driver's license front and back and it said it was successfully updated and that I would get an email to show me what I had to do next I did this three times and I never received any email. Then I kept trying to upload it and it said it was the wrong MoneyPak number for times and then it said it couldn't be activated that this time. I am very frustrated with this I have $*** on that card waiting for me and I can't receive it please please help me ASAP I need this resolved
GetHuman-lisbethl did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-lisbethl fixed the problem
We are waiting for GetHuman-lisbethl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-lisbethl fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-lisbethl
Nov 1st, 2018 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 23221 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-lisbethl started working on this issue
Nov 1st 3:29pm