I received the number for my MoneyPak like usual and it said I needed to show ID so I d...

GetHuman-lisbethl's customer service issue with Green Dot from November 2018

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The issue in GetHuman-lisbethl's own words
I received the number for my MoneyPak like usual and it said I needed to show ID so I did that three times and it said it was successfully updated and I was going to be sent an email. I never received any emails so I kept trying to activate the card and now it's telling me it's the wrong number and it's also saying that they can't activated at this time. I have $*** on that card I need to get and it won't let me do it I'm getting very very frustrated with this and it's unfair. Please help me immediately thank you Lisbeth Locke
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Green Dot

Customer service issue
Reported by GetHuman-lisbethl
Nov 1st, 2018 - a mon ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-lisbethl started working on this issue
Nov 1st 3:23pm