I had a problem with my card you guys canceled it and said you are expedit and send ou...

GetHuman1399553's customer service issue with Green Dot from October 2018

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The issue in GetHuman1399553's own words
I had a problem with my card you guys canceled it and said you are expedit and send out another one I waited a week never got * so I called up again they said the reason was that you couldn't send it to a PO Box so I gave them my physical address and they said they were gonna expedit * to me during this time period my account got blocked for some reason I have no access to any of my money so I cant pay my bills there's no reason my Account should have been blocked What I would like is my account unblocked immediately I cannot get on the site to upload my driver's license to you because It will not accept my old card number and I don't have my new card to put in the new number. I cannot even use my app because my account is blocked so I don't even know what monies in my account now because it blank I need it to be unblock so I can pay my bills could you please help me thank you

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Green Dot

Customer service issue
Reported by GetHuman1399553
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 21694 others
0 customers following this

Timeline

GetHuman1399553 started working on this issue
Oct 23rd, 2018 8:38pm