I had a problem with my card you guys canceled it and said you are expedit and send ou...
GetHuman1399553's customer service issue with Green Dot from October 2018
2 views | 21694 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman1399553's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1399553 got the right customer help using our suggestion.
Before contacting them, items GetHuman1399553 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1399553's own words
I had a problem with my card you guys canceled it and said you are expedit and send out another one I waited a week never got * so I called up again they said the reason was that you couldn't send it to a PO Box so I gave them my physical address and they said they were gonna expedit * to me during this time period my account got blocked for some reason I have no access to any of my money so I cant pay my bills there's no reason my Account should have been blocked What I would like is my account unblocked immediately I cannot get on the site to upload my driver's license to you because It will not accept my old card number and I don't have my new card to put in the new number. I cannot even use my app because my account is blocked so I don't even know what monies in my account now because it blank I need it to be unblock so I can pay my bills could you please help me thank you
GetHuman1399553 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1399553 fixed the problem
We are waiting for GetHuman1399553 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.