I would realm just like to get my money back that's all.Aa

GetHuman1396373's customer service issue with Green Dot from October 2018

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The issue in GetHuman1396373's own words
I was trying to get $**.** off my green dot card so I could buy my grandson a birthday present. ... I went to Chase bank ATM to get $**.** I put card in then my pin it asked how much I wanted I put amount in after I put amount in it said money was dispensing but nothing ever came out at all. How I want this fixed I would like my $** please
It was frustrating because first of all it was my last $** second of all I promised him the gift he wanted and I couldn't even get it.
By going ahead and give me my money right here today and don't charge me for the service make sure they give me that back to because they sure did take it.
I haven't been a customer that long but hey long enough to know I shouldn't have to go through all this bull **** to get my money hey the only thing Chase have to do is go back and look at the camera and see that know money came out
No I haven't I'm just waiting on Green Dot or Chase to give me my money please.
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Green Dot

ATM machine
Customer service issue
Reported by GetHuman1396373
Oct 23rd, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 21623 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman1396373 started working on this issue
Oct 23rd, 2018 1:18pm
GetHuman1396373 indicated the issue is not fixed yet.
Oct 23rd, 2018 1:19pm