I have a prepaid Walmart Visa card I ask for a image to be on the card last week then l...

GetHuman1391941's customer service issue with Green Dot from October 2018

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The issue in GetHuman1391941's own words
I have a prepaid Walmart Visa card I ask for a image to be on the card last week then loaded my old one on fri paid one bill then was blocked from paying the other bill called number on back of card pushed lots of numbers till I got to speak with someone they said upload my drivers liscence to a app they provided an wait two days today mon the ** of oct I received my new card with image on it went to activate it an it said the card was no good aN my images I had submitted of my drivers liscence were unable to be verified aN I could no longer use green dot bank this is crazy I’ve had this card for close to ** yrs aN love it can u fix the problem aN I also have money still on the card PLEASE fix my card I know there are crocks in the world but I’m not one I love my card thanks. S*****@***.com

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Green Dot

Customer service issue
Reported by GetHuman1391941
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 21497 others
0 customers following this

Timeline

GetHuman1391941 started working on this issue
Oct 22nd, 2018 6:21pm

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