I have a prepaid Walmart Visa card I ask for a image to be on the card last week then l...

GetHuman1391941's customer service issue with Green Dot from October 2018

7 views | 21497 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman1391941's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1391941's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1391941 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1391941's own words
I have a prepaid Walmart Visa card I ask for a image to be on the card last week then loaded my old one on fri paid one bill then was blocked from paying the other bill called number on back of card pushed lots of numbers till I got to speak with someone they said upload my drivers liscence to a app they provided an wait two days today mon the ** of oct I received my new card with image on it went to activate it an it said the card was no good aN my images I had submitted of my drivers liscence were unable to be verified aN I could no longer use green dot bank this is crazy I’ve had this card for close to ** yrs aN love it can u fix the problem aN I also have money still on the card PLEASE fix my card I know there are crocks in the world but I’m not one I love my card thanks. S*****@***.com

GetHuman1391941 did not yet indicate what Green Dot should do to make this right.

How GetHuman1391941 fixed the problem

We are waiting for GetHuman1391941 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1391941 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1391941
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 21497 others
0 customers following this


GetHuman1391941 started working on this issue
Oct 22nd, 2018 6:21pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers