Hi name is Erica thieler and I had a direct deposit go into a card I No longer use. I c...

GetHuman1382670's customer service issue with Green Dot from October 2018

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The issue in GetHuman1382670's own words
Hi name is Erica thieler and I had a direct deposit go into a card I No longer use. I called account now and my funds were reversed to my employer but they haven't received the funds and saying the bank has them and haven't released it to them and this has been * weeks. Can you help me with tracking these funds and what bank account now used and if my deposit is there? *Erica thieler*Acc number is * ***************Routing * **********Social **********Bday ***********Phone ***********Sent from Yahoo Mai
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Green Dot

Customer service issue
Reported by GetHuman1382670
Oct 20th, 2018 - a mon ago
I have an issue with Green Dot too
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Seen by 3 customers so far
Similar issue to 21255 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1382670 started working on this issue
Oct 20th 8:49pm