I bought a Visa debit greendot card on Oct * n a activated it on Oct * it was locked so...

GetHuman1336026's customer service issue with Green Dot from October 2018

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The issue in GetHuman1336026's own words
I bought a Visa debit greendot card on Oct * n a activated it on Oct * it was locked so I e veen trying to contact someone since this time .I've tried calling n it never give me the option to talk to anyone it always say go to the website n chat live so when I go on chat live it tells me to call.So i really dont know what to do it had ask for a copy of my I.d so I went to the website for loading documents n when I took the picture it went to continue but never went to the next page nor did it upload my ID so I have tried to do it like * or * more times n still nothing
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Green Dot

Customer service issue
Reported by GetHuman1336026
Oct 20th, 2018 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 21156 others
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Timeline
GetHuman1336026 started working on this issue
Oct 20th 12:04am
GetHuman1336026 shared this issue with others over email
Oct 20th 12:06am