I reported my card stolen a week ago. My account has been charged and i still have not...

GetHuman1377652's customer service issue with Green Dot from October 2018

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The issue in GetHuman1377652's own words
I reported my card stolen a week ago. My account has been charged and i still have not received my new card. I was sent an email * days ago stating that my card woykd be arriving in a day or two. And i can nkt seem to get a live person on the phone at all to discuss this issue. I need to know why my card has nkt arrived. The address it was supposed to be maiked to is the same address it shows on file for me in my app, so i do not understand why iy has not arrived. I was told to wait * days and i have done that. Please email me back as soon as possible.
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Green Dot

Customer service issue
Reported by GetHuman1377652
Oct 19th, 2018 - 3 mons ago
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GetHuman1377652 started working on this issue
Oct 19th, 2018 7:37pm