I call and reported my card lost, A representative did not tell me that I could have t...

GetHuman-willchin's customer service issue with Green Dot from October 2018

Help with my Green Dot issue
The issue in GetHuman-willchin's own words
I call and reported my card lost, A representative did not tell me that I could have transfer the money to the other acct. Instead she put a block on in. I waited * business days for a new card they sent a new card and there is a blocked on the card I have emailed my id over ** times to Both of the email addresses provided. I can not wait * business days for my card to be unblocked. I have to feed my children and grandkids. I WILL BE GETTING A LAWYER FOR THE PAIN AND SUFFERING I AM GOING THRU
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Green Dot

Customer service issue
Reported by GetHuman-willchin
Oct 19th, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 21055 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-willchin started working on this issue
Oct 19th 2:53pm
GetHuman-willchin indicated the issue is not fixed yet.
Oct 19th 2:53pm