I am highly disappointed with my experience with your company. I was unable to use my c...

GetHuman-amybees's customer service issue with Green Dot from October 2018

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The issue in GetHuman-amybees's own words
I am highly disappointed with my experience with your company. I was unable to use my card, when I contacted you customer service rep she was very vague as to why it was blocked. All that she could tell me is your company needed the appropriate identification that I was notified I needed to send. I was never notified of any identification that was needed. When I requested to speak with a supervisor she proceeded to tell me she was the supervisor which I new was a complete lie. I know that I will never receive my money considering the reviews I have seen about others having the same issue and going several weeks without resolution. I will never recommend or use your company again! I believe this company is a scam and steals money. I will be reporting green dot to the better business bureau and speaking with my attorney to find out about any legal action that could possibly be taken! I will also be sure to write very terrible reviews on your company.
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Green Dot

Customer service issue
Reported by GetHuman-amybees
Oct 19th, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 21009 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-amybees started working on this issue
Oct 19th 12:38am
GetHuman-amybees indicated the issue is not fixed yet.
Oct 19th 12:40am