Money pak website wont let me sign into my account. Every time I try to do my log in wi...

GetHuman-tecolyas's customer service issue with Green Dot from October 2018

3 views
 | 
20913 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-tecolyas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tecolyas's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-tecolyas may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-tecolyas's own words
Money pak website wont let me sign into my account. Every time I try to do my log in with my telephone number and password it tells me that it is incorrect. I am trying to use the Moneypak to load my card which is not a GreenDot card but I have a great deal of money that is stuck on the Moneypak in need to apply it to my card ASAP before this weekend. It has been over a week that I've been doing this and resetting the password to the Moneypak website and I am frustrated that there is no results for resolving this issue. It is frustrating that I'm not able to talk to a live person!
GetHuman-tecolyas did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-tecolyas fixed the problem
We are waiting for GetHuman-tecolyas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-tecolyas fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-tecolyas
Oct 18th, 2018 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 20913 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tecolyas started working on this issue
Oct 18th 5:11pm