Money pak website wont let me sign into my account. Every time I try to do my log in wi...

GetHuman-tecolyas's customer service issue with Green Dot from October 2018

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The issue in GetHuman-tecolyas's own words
Money pak website wont let me sign into my account. Every time I try to do my log in with my telephone number and password it tells me that it is incorrect. I am trying to use the Moneypak to load my card which is not a GreenDot card but I have a great deal of money that is stuck on the Moneypak in need to apply it to my card ASAP before this weekend. It has been over a week that I've been doing this and resetting the password to the Moneypak website and I am frustrated that there is no results for resolving this issue. It is frustrating that I'm not able to talk to a live person!
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Green Dot

Customer service issue
Reported by GetHuman-tecolyas
Oct 18th, 2018 - 3 mons ago
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GetHuman-tecolyas started working on this issue
Oct 18th, 2018 5:11pm