We, the employer, sent a direct deposit with a digit missing from the employee's accoun...

GetHuman1368954's customer service issue with Green Dot from October 2018

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The issue in GetHuman1368954's own words
We, the employer, sent a direct deposit with a digit missing from the employee's account number. Is there any way possible that Green Dot can deposit it into her account. Of course, I have her correct account number, social security number and all other relevant information regarding the employee. The employee needs her money and I was trying to help her get it as quick as possible. The direct deposit was sent on Tuesday.
GetHuman1368954 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1368954
Oct 18th, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 20877 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1368954 started working on this issue
Oct 18th 1:08pm
GetHuman1368954 indicated the issue is not fixed yet.
Oct 22nd 2:59pm
GetHuman1368954 indicated the issue is not fixed yet.
Oct 22nd 3:00pm