I'm having a problem depositing my money on my GreenDot card from my MoneyPak it's sayi...

GetHuman1366146's customer service issue with Green Dot from October 2018

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The issue in GetHuman1366146's own words
I'm having a problem depositing my money on my GreenDot card from my MoneyPak it's saying I've reached my limit on how many a month I can put on my card well it's been over the ** days again and it is not reset so I can load my money on there I need to know if you guys can reset the limit amount of deposits by MoneyPak and how you can fix it is resetting the code so that way I can get into my money and load it from my MoneyPak to my GreenDot
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Green Dot

Customer service issue
Reported by GetHuman1366146
Oct 17th, 2018 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 20800 others
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Timeline
GetHuman1366146 started working on this issue
Oct 17th 9:22pm