Hi my name is Claire Jacobson, and I am emailing regarding a card I never received for...

GetHuman-rosekost's customer service issue with Green Dot from October 2018

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The issue in GetHuman-rosekost's own words
Hi my name is Claire Jacobson, and I am emailing regarding a card I never received for my tax return of ****! I have called my bank and the IRS and was assured that the IRS had sent the money ($***.*) to “Green Dot”. That was March **,****. I have just received a letter in the mail confirming that the IRS HAS SENT THE MONEY TO GREENDOT. And that I need to be in contact with green dot to actually receive my due money! I have been waiting patiently and am becoming frustrated, and would just like an answer as to when I will be receiving my **** tax return! *Please feel free to call me at********** any time after *pm Monday-Sunday
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Green Dot

Customer service issue
Reported by GetHuman-rosekost
Oct 17th, 2018 - 2 mons ago
I have an issue with Green Dot too
Seen by 3 customers so far
Similar issue to 20694 others
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Items needed
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Last 4 of SSN
GetHuman-rosekost started working on this issue
Oct 17th 1:50am
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Oct 17th 1:50am
GetHuman-rosekost indicated the issue is not fixed yet.
Oct 17th 1:53am