My boss sent me ** dollars through the cash app this lorning. I transferred to my green...

GetHuman-jsrwife's customer service issue with Green Dot from October 2018

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The issue in GetHuman-jsrwife's own words
My boss sent me ** dollars through the cash app this lorning. I transferred to my greendot card like i always do and it said that it posted to my card but my available card balance was zero. He had to send me another ** dollars akd it went through posted and showed. There is a transaction for **.** pending that i did not spend this morning. I am not understanding where that pending transaction came from or as to why the money did not show as available balance this morning.
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Customer service issue
Reported by GetHuman-jsrwife
Oct 16th, 2018 - 2 mons ago
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GetHuman-jsrwife started working on this issue
Oct 16th 5:16pm