I lost my original card and order a replacement. I then recieved a email stating that m...

GetHuman1353833's customer service issue with Green Dot from October 2018

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The issue in GetHuman1353833's own words
I lost my original card and order a replacement. I then recieved a email stating that my account was blocked and I have over *** dollars in that account and my direct deposit will be getting loaded today. I'm waiting for my card to come in the mail because everytime I try to call customer service or log on to the app to summit the information it's asking for a card number. Please if some knows what to do or if greendot sees this can u contact me. I'm homeless with my to children so i really need my money.
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Green Dot

Customer service issue
Reported by GetHuman1353833
Oct 16th, 2018 - 2 mons ago
I have an issue with Green Dot too
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Seen by 7 customers so far
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Timeline
GetHuman1353833 started working on this issue
Oct 16th 12:46pm