I was told to submit a picture of my id to verify my account and I would be able to use...

GetHuman1337781's customer service issue with Green Dot from October 2018

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The issue in GetHuman1337781's own words
I was told to submit a picture of my id to verify my account and I would be able to use my account again since it was blocked for some reason I don't know and it says that once I send in a picture of my id my account would be unblocked in * business day's and its been a week and still my account is blocked. I've called the green dot number and can't get anyone to talk to live and I use my card for work. I work at a flea market and I sell different things on a daily basis and use my card to pay my bills and thus is stopping me from doing that.. I haven't done ANYTHING wrong and if this issue is not resolved to where I can use my card then this is going to turn into a big legal matter because I have done wat y'all told me to do and I still can't have my card so add y'all told me it would be back on in * business days a week ago I'm giving y'all * days to turn my card back on or I'm taking all this evidence to my lawyer and Sue now it's up to y'all to get this right... Thanks
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Green Dot

Customer service issue
Reported by GetHuman1337781
Oct 13th, 2018 - a mon ago
I have an issue with Green Dot too
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Timeline
GetHuman1337781 started working on this issue
Oct 13th 1:01pm