Im having a problem checking the balance*getting into the card itself because it must h...

GetHuman1336885's customer service issue with Green Dot from October 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman1336885's own words
Im having a problem checking the balance*getting into the card itself because it must have been the representative that had put the wrong info in because I gave the correct info and had to repeat it at least ** times so i dont know what the issue is at all. I have a *** on the card and i need it asap. You guys can send me a new card with the same amount because this is getting ridiculous honestly. The card number is **************** exp ***** last * digits ***
GetHuman1336885 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1336885
Oct 13th, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 20066 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1336885 started working on this issue
Oct 13th 5:29am
GetHuman1336885 indicated the issue is not fixed yet.
Oct 14th 6:30pm
GetHuman1336885 indicated the issue is not fixed yet.
Oct 15th 8:20pm