Back in August i signed up for direct deposit and apparently the information provided w...

GetHuman1336247's customer service issue with Green Dot from October 2018

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The issue in GetHuman1336247's own words
Back in August i signed up for direct deposit and apparently the information provided was wrong so i did not receive two deposits from August **th and August **st i submitted a direct deposit dispute you guys said * business days to refund my money then you requested a letter of identity from my employer which would take ** business days and now you’re saying you didn’t receive it I’ve called more than ** times and no one is able to help me! I’m frustrated at this point and all i want is my money and I’ll move forward can you please call me at your earliest convenience at (***) ***-**** please and thank you! **Shatira Hardeman
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Green Dot

Customer service issue
Reported by GetHuman1336247
Oct 13th, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 20047 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1336247 started working on this issue
Oct 13th 1:23am
GetHuman1336247 indicated the issue is not fixed yet.
Oct 13th 1:24am