I have * greendot accts but only one card in my possession. I do not know the last * di...

GetHuman1334565's customer service issue with Green Dot from October 2018

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The issue in GetHuman1334565's own words
I have * greendot accts but only one card in my possession. I do not know the last * digits of this card number. However I'm expecting funds to be deposited into this account very soon. It's impossible to report the card lost when the stupid recording keeps asking for the last * digits of the card number. This is the absolute worst customer service I've ever experienced. And I have a customer service background. What is wrong with your automated system and why it is so impossible to speak to a live rep or even report my card lost?
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Green Dot

Customer service issue
Reported by GetHuman1334565
Oct 12th, 2018 - 10d ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Timeline
GetHuman1334565 started working on this issue
Oct 12th 7:58pm