Bought a greendot card at family dollar. Went to register it and it says card invalid...

GetHuman1333561's customer service issue with Green Dot from October 2018

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Account holder name, Billing address, DOB, and Last 4 of SSN
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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman1333561's own words
Bought a greendot card at family dollar. Went to register it and it says card invalid $** down the drain!
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Green Dot

Customer service issue
Reported by GetHuman1333561
Oct 12th, 2018 - 2 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 19935 others
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Timeline
GetHuman1333561 started working on this issue
Oct 12th 5:36pm