I had a green Dot card several years ago to have my pay check direct deposited well I q...

GetHuman-kprader's customer service issue with Green Dot from October 2018

Help with my Green Dot issue
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-kprader's own words
I had a green Dot card several years ago to have my pay check direct deposited well I quit the company I worked for and I don't have the card anymore now . I recently started working back at the same company mountain state home health I've been waiting on my first paycheck to come and I haven't received it I called and I was told my check went on that old green Dot card and now I don't know where my money is .
GetHuman-kprader did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-kprader
Oct 11th, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 19856 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-kprader started working on this issue
Oct 11th 10:39pm
GetHuman-kprader confirmed the issue is fixed. Hooray!
Oct 12th 11:44pm
GetHuman-kprader confirmed the issue is fixed. Hooray!
Oct 12th 11:48pm
GetHuman-kprader indicated the issue is not fixed yet.
Oct 17th 10:19pm