Yes I have been charged for something that I did not want and did not purposely engage...

GetHuman-jaguirre's customer service issue with Green Dot from September 2018

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The issue in GetHuman-jaguirre's own words
Yes I have been charged for something that I did not want and did not purposely engage in the charges for its two charges one is for **.** and the other one is for *.** the initial charge should have only been the *** which is for a *-Day trial that I apply for only on this website I have no idea where the *** came from and the **** is accidental I must have hit it while scrolling my phone but it had an automatic withdrawal link to my card I don't understand why it would have an automatic draw for my card with one touch of one button I don't believe that's right for it to have automatic capabilities like that for something directly to your debit card and credit card do I had no confirmation that if I even wanted to make that move there was no room for error on this site and I was not aware of it I was new to the site and I really could use that ** bucks that I did not wish for it to go the initial charge of the *** yes was by my approval by my doings but the other two that were not approved did not know where they come from I do not wish to have them please help me resolve this I would like my money back should not be automatic OneTouch withdrawals from your debit card * a touch screen phone it could have fallen out of my hand and just me grabbing it catching it before it hit the ground and hit that button and then what I'm stuck out another ** bucks something that easily please help me resolve this thank you
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Green Dot

Customer service issue
Reported by GetHuman-jaguirre
Sep 28th, 2018 - 2 mons ago
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GetHuman-jaguirre started working on this issue
Sep 28th 5:40am