I have been on the phone on and off for since * am it is now after *pm. I had my pay ch...

GetHuman1219488's customer service issue with Green Dot from September 2018

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The issue in GetHuman1219488's own words
I have been on the phone on and off for since * am it is now after *pm. I had my pay check direct deposited to a card . Once it hit ( and I didn’t have a problem last week when it was added ) they blocked my card . I have called them over and over . I worked ** hours overtime to be able to afford my wife’s cancer meds and now I can’t get to the money to get them . And I have told them that medicine is what is keeping her alive . Did they car NO they didn’t . They told me that I would have to wait *-* days for them to review all the documents I had to email them ! I begged and begged them to help me and tried to make them understand my situation but they still didn’t care !i told them that meds was keeping her alive and still no help
GetHuman1219488 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1219488
Sep 27th, 2018 - 18d ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 17840 others
0 customers following this
Items needed
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Last 4 of SSN
Timeline
GetHuman1219488 started working on this issue
Sep 27th 8:11pm
GetHuman1219488 indicated the issue is not fixed yet.
Sep 27th 8:14pm