I need to know where my new card is. I can not get my money out of my account I got pai...

GetHuman1219311's customer service issue with Green Dot from September 2018

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The issue in GetHuman1219311's own words
I need to know where my new card is. I can not get my money out of my account I got paid today and my balance is not right. Do I need my card to do that?
GetHuman1219311 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1219311
Sep 27th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 17833 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1219311 started working on this issue
Sep 27th 7:37pm
GetHuman1219311 indicated the issue is not fixed yet.
Sep 27th 7:39pm