Hi, my name is Frederick Taylor I lost my wallet with all of my identification and my c...

GetHuman1184893's customer service issue with Green Dot from September 2018

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The issue in GetHuman1184893's own words
Hi, my name is Frederick Taylor I lost my wallet with all of my identification and my credit cards, I ordered a new card which came in the mail but I was trying to activate it through the automated teller and I guess I used too many attempts and it blocked my account, now I know all of my account information and my Social Security number and birthdate they are telling me that I have to show a copy of my ID in order to get my account unblocked but the problem is that's the reason I had to order a new card because I lost all of my identification, can someone please contact me as soon as possible, as soon as I get my card activated I can get my family * transfer me some money into my account so I can pay for a new ID and the transportation to get there. Thank you, and I look forward to hearing back from you as soon as possible.
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Green Dot

Customer service issue
Reported by GetHuman1184893
Sep 22nd, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1184893 started working on this issue
Sep 22nd 8:41pm