Loaded money onto my Greendot prepaid card, perchased at a local *** in lemay...

GetHuman1184341's customer service issue with Green Dot from September 2018

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The issue in GetHuman1184341's own words
Loaded money onto my Greendot prepaid card, perchased at a local *** in lemay. ********* I then registered card and paid my cell phone bill on line... Metro Pcs is my carrier. At approximately **:** i recieved a messaged that my account ith metro was closed... Meaning... terminated. Well after calling and begging for * full days for a refund . I called you all orva refund . Being that all all representatives with Metro pcs can attest that i paid money for service i didnt get. I need my funds . My accounts were hacked * compromized. I also like to cancel greendot account. After money is returned. Im without phone. Hopeful resources, transportaton.. Funds are low. SPEAK WITH LIVE AGENT NOW PLEASE
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Green Dot

Customer service issue
Reported by GetHuman1184341
Sep 22nd, 2018 - 2 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1184341 started working on this issue
Sep 22nd 6:37pm