The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1184341's own words
Loaded money onto my Greendot prepaid card, perchased at a local *** in lemay. ********* I then registered card and paid my cell phone bill on line... Metro Pcs is my carrier. At approximately **:** i recieved a messaged that my account ith metro was closed... Meaning... terminated. Well after calling and begging for * full days for a refund . I called you all orva refund . Being that all all representatives with Metro pcs can attest that i paid money for service i didnt get. I need my funds . My accounts were hacked * compromized. I also like to cancel greendot account. After money is returned. Im without phone. Hopeful resources, transportaton.. Funds are low. SPEAK WITH LIVE AGENT NOW PLEASE
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