I lost my card. I called Monday, October *, **** @*am EST and requested a replacement c...

GetHuman-daneenha's customer service issue with Green Dot from October 2018

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The issue in GetHuman-daneenha's own words
I lost my card. I called Monday, October *, **** @*am EST and requested a replacement card. I wanted the card shipped out Express Mail because my payday was Friday October *, ****. The representative stated she suspended the lost card and to expect my replacement card between October *, **** and October **, ****. I called the customer service number to check the status of my card and the automated system states the lost card is on hold. I can not get past the automated system to speak to a representative about the status of my replacement card. My phone number is ***-***-****. I need my card NOW! I have been with Greendot since **** and never had issues until now.
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Green Dot

Customer service issue
Reported by GetHuman-daneenha
Oct 10th, 2018 - a mon ago
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GetHuman-daneenha started working on this issue
Oct 10th 5:06pm