I have been trying for days to activate the new card sent to me. They said I needed to...

GetHuman-titatony's customer service issue with Green Dot from September 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-titatony's own words
I have been trying for days to activate the new card sent to me. They said I needed to upload my drivers license front and back which I have done * days in a row now. We have scanned it and saved to jpeg as well as taken pics on our ** phones- all of these pics were very clear. We have sent probably over ** times and still cannot access the account and my paycheck is there. none of the numbers that are provided lead you to a human to help- we are about to ditch green dot if you cannot fix today!
GetHuman-titatony did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-titatony
Sep 20th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 17099 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-titatony started working on this issue
Sep 20th, 2018 9:36pm
GetHuman-titatony indicated the issue is not fixed yet.
Sep 20th, 2018 9:37pm