I put money on a card it was the wrong card so they were supposed to send me another I...

GetHuman1172172's customer service issue with Green Dot from September 2018

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The issue in GetHuman1172172's own words
I put money on a card it was the wrong card so they were supposed to send me another I never received it and now I can’t get anyone on the phone I don’t have the card to give u the numbers when I call so there for I can’t get a voice on the phone who can help me I’m getting very upset I’m thinking of making a huge scene all over social media because it’s been * years I can’t get no one to pick up to talk to anyone it’s a dead end no matter what I do I need my money worse then ever and u just won’t give it back it’s impossible I will never go threw ur company again and telling me u will help but I can’t get anywere it really makes me feel like ur company is just taking my money and there no way to get it back I feel helpless right now and I feel like ur company steals people’s money and I have tried for * years I’m on a fixed income or I would just let it go because this is crazy I have never had such a hard time with any other pre paid card please help me I need my money please have a live person contact me so I can talk voice to voice and get my money like I should please this has been crazy for * years this has been just stupid crazy and please get back to me so I don’t have to share what has happen via social media I don’t know what else to do about getting my momey
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Green Dot

Customer service issue
Reported by GetHuman1172172
Sep 20th, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1172172 started working on this issue
Sep 20th, 2018 6:59pm