I purchased a green dot card and registered it. The next day I received an email saying...

GetHuman-kanikane's customer service issue with Green Dot from September 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-kanikane's own words
I purchased a green dot card and registered it. The next day I received an email saying my card was closed and couldn't be used. I've tried on numerous occasions and different numbers to contact someone to no avail. When I tried to just get a refund they keep telling me to call a different number. It's all automated and will not let me speak with an actual representative. I've never had any kind of prepaid card and when I decided to give it a try this is how I'm treated. All I want is a refund at this point. Please help me. This seems like a total scam to me.
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Green Dot

Customer service issue
Reported by GetHuman-kanikane
Sep 18th, 2018 - 6 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-kanikane started working on this issue
Sep 18th, 2018 11:00pm